FAQ

Frequently Asked Questions About Automated Event Registration

We understand you may have questions about automating your event registration process.  Here are some of the most common inquiries we receive at Dixie Digital Media LLC:

What exactly does automated event registration mean?

Automated event registration replaces the traditional manual process of paper forms, checks, and mail with a digital system.  Attendees register and pay online through a dedicated event website, and all data is automatically collected and organized for you.

How does it work?

• We create a custom website for your event.

• We integrate online registration forms (using Jotform) into the website.

• We connect a secure payment gateway to accept credit card and ACH payments.

• Attendees visit the website, register, and pay online.

• All registration data is automatically compiled into a spreadsheet, accessible to you.

What are the benefits of automating my event registration?

• Time Savings: Eliminate manual data entry, processing checks, and managing paper forms.

• Increased Attendance: Streamline the registration process, making it easier for people to sign up.

• Reduced Errors: Minimize mistakes associated with manual data handling.

• Improved Cash Flow: Receive payments instantly online.

• Enhanced Professionalism: Project a modern and organized image to your attendees.

• Cost-Effective: Reduce printing, postage, and administrative costs.

What types of events can be automated?

Our services are suitable for a wide range of events, including:

• Conferences

• Workshops

• Fundraisers

• Galas

• Classes

• Meetings

• Community events

• And more!

What is Jotform?

Jotform is a popular online form builder that allows us to create customized registration forms for your events. It's user-friendly and offers a variety of features to collect the information you need.

How secure are online payments?

We utilize secure payment gateways that encrypt sensitive data and comply with industry security standards (PCI DSS).  Your attendees' payment information is safe and protected.

What payment methods can I accept?

We can set up your event website to accept major credit cards (Visa, Mastercard, American Express, Discover) and ACH (electronic bank transfers).

How do I access the registration data?

All registration data is automatically compiled into a spreadsheet (Google Sheets or Excel) that we provide access to. You can view and download the data at any time.

What if I need help or support?

We offer ongoing support to answer your questions and assist you with any issues that may arise.

How much does it cost?

Our pricing varies depending on the specific needs of your event.  We offer customized packages to fit different budgets. Contact us for a free consultation and personalized quote.

How long does it take to set up?

The setup time depends on the complexity of your event and website requirements.  We'll work with you to ensure your event registration system is up and running in a timely manner.

Do you offer website hosting?

Yes, we can provide website hosting services for your event website.

Can I use my existing website?

In some cases, we can integrate our registration system into your existing website. Contact us to discuss the possibilities.

What if I don't have a logo or event branding?

We can assist with basic branding and design elements for your event website.

How do I get started?

Simply contact us by phone, email, or through the contact form on our website. We'll be happy to discuss your event needs and provide you with a free consultation.